Question 1

What does "flat-rate" mean?

Accepted Answer

You pay a fixed monthly rate based on your user count tier. Everyone on your plan gets full platform access — PS assessment, A.R.T. certification, RTW tools, and Eunosa AI. No per-seat fees. No usage penalties.

Question 2

How is CultureIQ Labs different from engagement surveys?

Accepted Answer

Engagement surveys measure sentiment. CultureIQ Labs measures the structural conditions — psychological safety at team level, leadership capability, and return-to-work risk — that predict whether people stay, perform, and recover. Built on 697+ peer-reviewed studies, not opinion polling.

Question 3

What compliance standards does CultureIQ Labs align with?

Accepted Answer

CSA Z1003 (Psychological Health and Safety), CSA Z1011 (Return to Work), and SOC 2 controls. The platform generates audit-ready documentation from day one.

Question 4

Can I switch tiers?

Accepted Answer

Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Question 5

What's included in the free Preview?

Accepted Answer

Up to 3 users on 1 team. Free forever — no time limit, no credit card. Module 0 preview (4 introductory lessons), Eunosa AI for general Q&A and onboarding support, and full access to the interactive demo hub.

Question 6

How does the Founding Partner discount work?

Accepted Answer

25 organizations get 25% off any tier, locked for 24 months. Starter drops to $104/mo, Pro to $209/mo, Scale to $562/mo, Enterprise from $18K/yr. Founding Partners also get direct founder access and influence on the product roadmap.

Question 7

Do you offer annual billing?

Accepted Answer

Annual billing is required for Starter, Pro, and Scale tiers. No long-term contracts beyond the billing period.

Question 8

Is my data stored in Canada?

Accepted Answer

All data is stored in Canada with Canadian data residency. We align with SOC 2 controls and CSA alignment standards.

Capability	Free	Starter	Pro	Scale	Enterprise
Eunosa Mode	Research	Coach	Teams	Operations	Executive
Chat	10/day	Unlimited	Unlimited	Unlimited	Unlimited
Evidence	General	Practitioner	Full citations	+ Effect sizes	+ Strength badges
Proactive Insights	—	1 personal	3 (personal+team)	Unlimited + alerts	Unlimited + strategic
Org Memory	—	—	—	Pattern detection	Full memory
ROI Intelligence	—	—	Projected	+ Leading indicators	All 3 layers
Briefings	—	—	—	Weekly digest	+ Monthly strategic

Publications

Insights

Reports

Free Tools

Flat-Rate Pricing.

Preview

Starter

Pro

Scale

Enterprise

What Eunosa Does At Every Tier.

Frequently Asked Questions.

Start With What You Have. Scale When You're Ready.